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Payments, withdrawals and investments

  • How do I cancel a direct debit?
  • In what ways can a customer's account accumulate cash?
  • How long does it take for money to reach a client’s bank account after instructing a withdrawal?
  • What happens when the amount of money transferred by a client differs from the expected amount?
  • Can clients skip monthly payments?
  • Do you support one-off direct debit payments?
  • How do I set up a Direct Debit mandate for a client?
  • How long does it take for a Direct Debit mandate to be set-up?
  • Do clients need to accept a new DD mandate if they've changed their bank details?
  • What happens if a direct debit fails?

Categories

  • Client administration
  • Payments, withdrawals and investments
  • Reporting
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